Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Vancouver (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

short/long term disability

paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Front End Supervisor for TJ Maxx in Vancouver, WA. You will lead a team to deliver excellent customer service, promote loyalty programs, and maintain a clean, organized store.

Responsibilities include scheduling registers, coordinating breaks, coaching Associates, and ensuring policy compliance while supporting store goals. Flexible evenings and weekends required.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Able to train others and work well in a team.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote an excellent customer experience and lead front-end operations.
• Oversee a team of Associates at front of store and ensure loyalty programs are promoted.
• Assign registers, coordinate breaks, and manage POS coverage.
• Maintain store cleanliness and safety; train Associates on front-end principles.
• Address customer concerns promptly and communicate with management.

Skills

Retail experience 1 year

Leadership experience 6 months

Merchandising techniques

Communication skills

Organizational skills

Teamwork

Job description

The TJX Companies, Inc. is seeking a Front End Supervisor for TJ Maxx in Vancouver, WA. You will lead a team to deliver excellent customer service, promote loyalty programs, and maintain a clean, organized store.

Responsibilities include scheduling registers, coordinating breaks, coaching Associates, and ensuring policy compliance while supporting store goals. Flexible evenings and weekends required.