Customer Experience Leader - Front End & Loyalty

The TJX Companies, Inc.; Moorestown Township (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

Marshalls in Moorestown, NJ is seeking a front-end leadership role to promote an excellent customer experience and supervise store operations. You will engage with customers, coach Associates, and ensure a clean, well-organized store.

You will train and mentor Associates on front-end principles, manage POS coverage, and support loyalty programs. A flexible schedule including nights and weekends is expected.

Qualifications

• 1 year retail experience required.
• 6 months leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Oversee associates at front of store and ensure prompt, courteous service and loyalty program promotion.
• Train and mentor associates on front-end principles and personalizing customer interactions.

Skills

Leadership

Customer service

Merchandising

Training

Job description

Marshalls in Moorestown, NJ is seeking a front-end leadership role to promote an excellent customer experience and supervise store operations. You will engage with customers, coach Associates, and ensure a clean, well-organized store.

You will train and mentor Associates on front-end principles, manage POS coverage, and support loyalty programs. A flexible schedule including nights and weekends is expected.