Customer Experience Leader – Front End & Loyalty

The TJX Companies, Inc.; Jamestown (ND); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Jamestown, ND is seeking a front-of-store leader to supervise Associates, ensure prompt, courteous service, and promote loyalty programs. You will train and coach teammates, assign registers, manage breaks, and model professional behavior while adhering to company policies.

Your role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment, including nights and weekends.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Team player, working effectively with peers and supervisors
• Able to train others
• Strong understanding of merchandising techniques
• Available to work flexible schedule, including nights and weekends

Responsibilities

• Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
• Addresses customer concerns and issues promptly
• Assigns registers and coordinates breaks; ensures front end coverage
• Trains and coaches Associates on customer experience and loyalty programs
• Maintains store organization and adherence to policies and procedures
• Promotes safety awareness and a clean, organized store environment

Skills

Leadership experience

Customer service

Merchandising techniques

Communication skills

Organizational skills

Team player

Able to train others

Multi-tasking

Job description

The TJX Companies, Inc. in Jamestown, ND is seeking a front-of-store leader to supervise Associates, ensure prompt, courteous service, and promote loyalty programs. You will train and coach teammates, assign registers, manage breaks, and model professional behavior while adhering to company policies.

Your role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment, including nights and weekends.