Customer Experience Lead & Trainer (Retail)

The TJX Companies, Inc.; Fort Collins (CO); Sur place; USD 23 000 - 24 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) matching

Medical/dental/vision

Paid parental leave

Employee training

Résumé du poste

The TJX Companies, Inc. in Fort Collins, CO seeks a front-end leader to promote an excellent customer experience. You will oversee Associates, ensure loyal program participation, and maintain store standards while coaching staff.

Available to work a flexible schedule including nights and weekends; prior retail and supervisory experience preferred; strong merchandising, communication, and organizational skills are essential. Competitive benefits apply.

Qualifications

• Front-end leadership and coaching of Associates to deliver a positive customer experience.
• Strong merchandising and customer engagement skills.
• Ability to train others and manage priority tasks.

Responsabilités

• Promote an excellent customer experience and lead front-of-store activities.
• Oversee Associates, assign registers, coordinate breaks, and ensure POS coverage.
• Promote loyalty programs and store safety, policies, and procedures.
• Mentor and train Associates on front end principles and customer personalization.

Connaissances

Customer service

Leadership

Merchandising

Communication

Organization

Training

Teamwork

Description du poste

The TJX Companies, Inc. in Fort Collins, CO seeks a front-end leader to promote an excellent customer experience. You will oversee Associates, ensure loyal program participation, and maintain store standards while coaching staff.

Available to work a flexible schedule including nights and weekends; prior retail and supervisory experience preferred; strong merchandising, communication, and organizational skills are essential. Competitive benefits apply.