Customer Experience Lead & Shift Supervisor

Dunn-Edward; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K program with company match

Job summary

Dunn-Edwards in Las Vegas seeks a Customer Service Lead to support store management and run operations during scheduled shifts.

You will deliver outstanding service, assist with staffing, merchandising, and inventory, and handle customer inquiries in person or by phone, while maintaining Dunn-Edwards standards.

The role emphasizes teamwork, reliability, and a commitment to customer satisfaction in a fast-paced retail environment.

Qualifications

• Four years of High School with diploma or GED.
• Previous experience in a shift supervisory role is a plus.
• Bilingual is a plus.
• Ability to read and interpret documents; write routine reports.

Responsibilities

• Make a connection with customers and offer options and advice.
• Ensure delivery of product meets quality and service expectations.
• Act as a positive extension of the Dunn-Edwards brand.
• Take customer orders and process through POS.
• Assist with safety and regulatory compliance.

Skills

Customer service

Sales skills

Team leadership

Communication

Problem solving

Education

High School diploma or GED

Tools

Point-of-Sale system

Basic computer skills

Job description

Dunn-Edwards in Las Vegas seeks a Customer Service Lead to support store management and run operations during scheduled shifts.

You will deliver outstanding service, assist with staffing, merchandising, and inventory, and handle customer inquiries in person or by phone, while maintaining Dunn-Edwards standards.

The role emphasizes teamwork, reliability, and a commitment to customer satisfaction in a fast-paced retail environment.