Customer Experience Lead — Retail Front End

The TJX Companies, Inc.; Warsaw (IN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid time off

Employee training & development

Job summary

The TJ Maxx Store Warsaw, IN at The TJX Companies, Inc. is hiring a Store Leader to promote an outstanding customer experience and to lead a team of front-end associates. You’ll model service, train staff on loyalty programs, and ensure a clean, organized store environment.

Responsibilities include supervising POS coverage, coaching staff, addressing customer concerns, and upholding labor laws and safety standards. Competitive salary and benefits offered.

Qualifications

• 1 year retail experience and 6 months in a leadership role.
• Strong merchandising knowledge and customer service focus.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead front-end associates.
• Train and mentor associates on front end principles and loyalty programs.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns promptly and maintain store cleanliness.
• Ensure compliance with labor laws and store policies.

Skills

Retail leadership

Merchandising

Communication

Organization

Training others

Job description

The TJ Maxx Store Warsaw, IN at The TJX Companies, Inc. is hiring a Store Leader to promote an outstanding customer experience and to lead a team of front-end associates. You’ll model service, train staff on loyalty programs, and ensure a clean, organized store environment.

Responsibilities include supervising POS coverage, coaching staff, addressing customer concerns, and upholding labor laws and safety standards. Competitive salary and benefits offered.