Customer Experience Lead - Retail Front End

The TJX Companies, Inc.; Vadnais Heights (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Marshalls at The TJX Companies, Inc. seeks a frontline leader to promote an excellent customer experience and supervise Associates at the front of store. You will guide training, coverage, and loyalty programs while maintaining a clean, safe, and welcoming environment.

Responsibilities include coaching Associates, addressing customer concerns promptly, and partnering with Management on training needs. Flexible schedule including nights and weekends is required, with pay starting at USD

Qualifications

• 1 year retail and 6 months of leadership experience
• Able to train others
• Strong communication and organizational skills with attention to detail
• Flexible schedule including nights and weekends

Responsibilities

• Creates a positive internal and external customer experience
• Trains and mentors Associates on front end principles
• Assigns registers and coordinates breaks
• Addresses customer concerns promptly
• Ensures adherence to labor laws and store policies
• Promotes loyalty programs

Job description

Marshalls at The TJX Companies, Inc. seeks a frontline leader to promote an excellent customer experience and supervise Associates at the front of store. You will guide training, coverage, and loyalty programs while maintaining a clean, safe, and welcoming environment.

Responsibilities include coaching Associates, addressing customer concerns promptly, and partnering with Management on training needs. Flexible schedule including nights and weekends is required, with pay starting at USD