Customer Experience Lead – Front End & Loyalty Programs

The TJX Companies, Inc.; Manhattan (KS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Match

Healthcare benefits

Paid holidays/vacation/sick leave

Job summary

Marshalls at The TJX Companies, Inc. is seeking an enthusiastic Front End Leader to promote an excellent customer experience and supervise front-of-store Associates. You will model outstanding service, train staff, and help promote loyalty programs while keeping the store clean and organized.

Join a Fortune 100 company and a diverse, collaborative team. Availability for nights and weekends, strong merchandising knowledge, and leadership experience are essential.

Qualifications

• 1 year retail experience required with leadership exposure (6 months).
• Strong merchandising knowledge and customer service focus.

Responsibilities

• Promote an excellent customer experience at front of store.
• Oversee Associates, train and mentor on front end principles.
• Coordinate POS coverage and breaks for staff.
• Support loyalty program promotion and store initiatives.
• Ensure compliance with labor laws and safety standards.

Skills

Customer service excellence

Merchandising techniques

Multi-tasking

Team leadership

Staff training

Job description

Marshalls at The TJX Companies, Inc. is seeking an enthusiastic Front End Leader to promote an excellent customer experience and supervise front-of-store Associates. You will model outstanding service, train staff, and help promote loyalty programs while keeping the store clean and organized.

Join a Fortune 100 company and a diverse, collaborative team. Availability for nights and weekends, strong merchandising knowledge, and leadership experience are essential.