Customer Experience Lead - In-Store Training

The TJX Companies, Inc.; Daphne (AL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Job summary

The TJX Companies, Inc. is seeking a front-of-store supervisor at TJ Maxx in Daphne, AL. You will lead Associates, promote excellent customer service, and support loyalty programs while ensuring a clean, efficient store environment.

Ideal candidates will have retail experience, leadership skills, and the ability to train others, with a flexible schedule including nights and weekends. Join a dynamic team in a Fortune 100 company known for off-price retail leadership.

Qualifications

• 1 year retail and 6 months of leadership experience
• Available to work flexible schedule, including nights and weekends
• Strong merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail

Responsibilities

• Promotes an excellent customer experience and oversees front-of-store activities.
• Leads by example, engages with customers and promotes loyalty programs.
• Trains and mentors Associates on front-end principles and customer service.
• Assigns registers and coordinates breaks; ensures POS coverage.
• Addresses customer concerns promptly and maintains a clean, organized store.

Skills

Strong communication

Team leadership

Merchandising knowledge

Multi-tasking

Training others

Job description

The TJX Companies, Inc. is seeking a front-of-store supervisor at TJ Maxx in Daphne, AL. You will lead Associates, promote excellent customer service, and support loyalty programs while ensuring a clean, efficient store environment.

Ideal candidates will have retail experience, leadership skills, and the ability to train others, with a flexible schedule including nights and weekends. Join a dynamic team in a Fortune 100 company known for off-price retail leadership.