Retail Front-End Supervisor — Customer Experience & Training

The TJX Companies, Inc.; Phoenix (AZ); On-site; USD 22,248 - 22,937; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical, dental, vision

Paid holidays/vacation/sick

Job summary

TJ Maxx, part of The TJX Companies, Inc., seeks a front‑of‑store leader to promote an outstanding customer experience and mentor Associates. You will ensure smooth POS coverage, train staff, and help drive loyalty programs while maintaining a clean, organized store.

Ideal candidates bring at least 1 year of retail experience and 6 months in a leadership role, with strong merchandising know-how and communication skills.

Qualifications

• Strong merchandising techniques.
• Ability to multitask in a fast-paced retail environment.
• Excellent communication and organizational skills.
• Able to train and mentor Associates.

Responsibilities

• Promote an excellent customer experience and lead a team at front of store.
• Assign registers, manage POS coverage, and coordinate breaks.
• Address customer concerns promptly and maintain clean, organized store.
• Foster loyalty programs and support store goals.
• Ensure compliance with labor laws and company policies.
• Provide guidance to Associates and report progress to management.

Skills

Merchandising skills

Multi-tasking

Communication

Organizational skills

Train others

Job description

TJ Maxx, part of The TJX Companies, Inc., seeks a front‑of‑store leader to promote an outstanding customer experience and mentor Associates. You will ensure smooth POS coverage, train staff, and help drive loyalty programs while maintaining a clean, organized store.

Ideal candidates bring at least 1 year of retail experience and 6 months in a leadership role, with strong merchandising know-how and communication skills.