Customer Experience Lead - Front End & Training

Socket.dev; Town of Victor (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Paid holidays

Job summary

TJ Maxx in Victor, NY is hiring a Front Store Leader to promote an excellent customer experience and lead a team of Associates across tasks from front-end coverage to loyalty promotions. You’ll train, mentor, and schedule staff while upholding store standards.

This role requires 1 year of retail experience and at least 6 months in a leadership position, strong merchandising sense, and the ability to multi-task and communicate clearly with customers and team.

Qualifications

• 1 year in retail and at least 6 months in a leadership role.
• Strong understanding of merchandising techniques.
• Ability to multi-task and maintain attention to detail.

Responsibilities

• Create a positive customer experience.
• Promote loyalty programs and handle front-end duties.
• Train and mentor Associates on front-end principles.
• Manage registers, POS coverage, and breaks.
• Address customer concerns promptly.
• Ensure adherence to labor laws and store policies.
• Collaborate with management on training needs.

Skills

Strong communication

Merchandising knowledge

Leadership & training

Team player

Job description

TJ Maxx in Victor, NY is hiring a Front Store Leader to promote an excellent customer experience and lead a team of Associates across tasks from front-end coverage to loyalty promotions. You’ll train, mentor, and schedule staff while upholding store standards.

This role requires 1 year of retail experience and at least 6 months in a leadership position, strong merchandising sense, and the ability to multi-task and communicate clearly with customers and team.