Customer Experience Lead – Front End & Training

The TJX Companies, Inc.; Southlake (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Southlake, TX for a front-end leadership role focused on delivering an excellent customer experience. You will lead Associates, manage POS coverage, train staff, and promote loyalty programs to drive store performance.

Strong communication, merchandising know-how, and the ability to multi-task are essential. Prior retail and leadership experience is required, with a team-driven, compliant approach to daily operations.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of Associates at front of store and ensure prompt service.
• Assign registers and coordinate breaks for all Associates.
• Promote loyalty programs and assist with store goals.
• Train and mentor Associates on front-end duties and procedures.
• Ensure adherence to labor laws, policies, and safety standards.

Skills

Retail experience

Leadership

Communication skills

Team player

Multi-tasking

Training others

Job description

The TJX Companies, Inc. is hiring at Marshalls in Southlake, TX for a front-end leadership role focused on delivering an excellent customer experience. You will lead Associates, manage POS coverage, train staff, and promote loyalty programs to drive store performance.

Strong communication, merchandising know-how, and the ability to multi-task are essential. Prior retail and leadership experience is required, with a team-driven, compliant approach to daily operations.