Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; Plymouth (MA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

Job summary

TJ Maxx in Plymouth, MA, part of The TJX Companies, Inc., seeks an experienced retail leader to oversee front-of-store operations and promote an excellent customer experience. You will mentor Associates, supervise POS coverage, and ensure adherence to store policies while maintaining a clean, organized environment.

Ideal candidates will have 1 year of retail experience and at least 6 months in a leadership role, with strong communication and multitasking abilities.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills.
• Able to train others.

Responsibilities

• Promotes a positive customer experience.
• Oversees front-of-store Associates and ensures courteous service.
• Trains and mentors Associates on front-end principles.
• Assigns registers and coordinates breaks for Associates.
• Addresses customer concerns promptly to ensure satisfaction.

Skills

Customer service

Leadership

Training

Communication

Job description

TJ Maxx in Plymouth, MA, part of The TJX Companies, Inc., seeks an experienced retail leader to oversee front-of-store operations and promote an excellent customer experience. You will mentor Associates, supervise POS coverage, and ensure adherence to store policies while maintaining a clean, organized environment.

Ideal candidates will have 1 year of retail experience and at least 6 months in a leadership role, with strong communication and multitasking abilities.