Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; Peoria (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Peoria, IL is seeking a Store Leader to drive exceptional customer service and oversee front-end operations. You will lead a team, promote loyalty programs, and maintain a welcoming store environment.

The role requires ability to train others, schedule and support register coverage, and ensure compliance with policies while delivering strong results in a fast-paced retail setting.

Qualifications

• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience.
• Oversees front of store Associates and loyalty programs.
• Trains and mentors Associates on front end principles.
• Assigns registers and coordinates breaks for all Associates.
• Ensures adherence to labor laws and safety policies.

Skills

Leadership

Customer service

Merchandising

Communication

Job description

The TJX Companies, Inc. in Peoria, IL is seeking a Store Leader to drive exceptional customer service and oversee front-end operations. You will lead a team, promote loyalty programs, and maintain a welcoming store environment.

The role requires ability to train others, schedule and support register coverage, and ensure compliance with policies while delivering strong results in a fast-paced retail setting.