Front End Team Lead - Customer Experience

The TJX Companies, Inc.; Lake Zurich (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Employee assistance program

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Front End Supervisor at our Lake Zurich, IL area stores. You will oversee Associates on the front end, promote loyalty programs, and model outstanding customer service while ensuring a clean, organized store.

You will train others, manage register coverage, and respond to customer needs with strong communication and teamwork. This role requires flexibility including nights/weekends and a solid grasp of merchandising concepts.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills
• Flexible schedule including nights and weekends
• Understanding of merchandising techniques

Responsibilities

• Promote an excellent customer experience and supervise front-of-store Associates
• Lead by example and ensure loyalty programs are promoted
• Assign registers and coordinate breaks; manage POS coverage
• Train and mentor Associates on front-end principles
• Ensure store tasks align with plan and safety and labor policies
• Provide feedback and report progress to management

Job description

The TJX Companies, Inc. is seeking a Front End Supervisor at our Lake Zurich, IL area stores. You will oversee Associates on the front end, promote loyalty programs, and model outstanding customer service while ensuring a clean, organized store.

You will train others, manage register coverage, and respond to customer needs with strong communication and teamwork. This role requires flexibility including nights/weekends and a solid grasp of merchandising concepts.