Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Gilbert (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Gilbert, AZ is hiring for a front-end supervisor position focused on delivering an outstanding customer experience and promoting loyalty programs.

You will lead a team of Associates, train on front end principles, assign registers, coordinate breaks, and support management with store operations. Ideal candidates have at least 1 year of retail experience and 6 months of leadership experience, plus strong communication, organization, and merchandising knowledge.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Team player and able to train others
• Strong merchandising understanding

Responsibilities

• Promotes excellent customer experience and loyalty programs
• Leads front-of-store team, ensuring prompt service
• Trains and mentors Associates on front-end principles
• Manages POS coverage and breaks
• Ensures adherence to labor laws and store policies
• Addresses customer concerns promptly

Skills

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Team player

Train others

Merchandising techniques

Flexible schedule

Job description

The TJX Companies, Inc. in Gilbert, AZ is hiring for a front-end supervisor position focused on delivering an outstanding customer experience and promoting loyalty programs.

You will lead a team of Associates, train on front end principles, assign registers, coordinate breaks, and support management with store operations. Ideal candidates have at least 1 year of retail experience and 6 months of leadership experience, plus strong communication, organization, and merchandising knowledge.