Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; Greensboro (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Greensboro, NC is seeking a front-end leader to drive exceptional customer service and store operations. You will guide Associates, promote loyalty programs, and support POS coverage while ensuring a clean, efficient store environment.

Ideal candidates bring retail experience and leadership exposure, strong communication and merchandising skills, and the ability to train others. Weekend availability is required for this role.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong merchandising knowledge and ability to train others.
• Excellent communication and organizational skills; detail-oriented.

Responsibilities

• Lead front-end team to deliver outstanding customer service.
• Oversee cashiering and POS coverage; manage breaks.
• Promote loyalty programs and credit offers.
• Ensure store standards and safety; follow labor laws.
• Coach and train Associates on front-end principles.

Skills

Merchandising

Multi-tasking

Communication

Team player

Train others

Leadership

Job description

The TJX Companies, Inc. in Greensboro, NC is seeking a front-end leader to drive exceptional customer service and store operations. You will guide Associates, promote loyalty programs, and support POS coverage while ensuring a clean, efficient store environment.

Ideal candidates bring retail experience and leadership exposure, strong communication and merchandising skills, and the ability to train others. Weekend availability is required for this role.