Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Flint (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader to supervise Associates, deliver an outstanding customer experience, and promote loyalty programs.

You will train staff, coordinate POS coverage, and ensure store standards and safety while driving sales and teamwork in Flint, MI. Ideal candidates bring retail and leadership experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1 year retail experience required.
• At least 6 months of leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Oversees a front-of-store team ensuring prompt, courteous service.
• Promotes loyalty programs and manages POS coverage.
• Maintains a clean, organized store and trains associates.
• Ensures compliance with labor laws and store policies.

Skills

Customer service

Merchandising

Communication

Team leadership

Training

POS familiarity

Tools

POS systems

Job description

The TJX Companies, Inc. is seeking a front-of-store leader to supervise Associates, deliver an outstanding customer experience, and promote loyalty programs.

You will train staff, coordinate POS coverage, and ensure store standards and safety while driving sales and teamwork in Flint, MI. Ideal candidates bring retail and leadership experience, strong communication, and the ability to multitask in a fast-paced environment.