Customer Experience Lead – Front End & Training

TJX; East Hanover (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid parental leave

Scholarship program

Job summary

TJX in East Hanover, NJ is seeking a team leader who will promote an excellent customer experience, oversee store associates, and engage with customers. You'll ensure that the store environment is clean and organized while providing support to your team.

With responsibilities including training associates, managing customer interactions, and coordinating breaks, this role demands strong communication skills and the ability to multitask effectively. Flexible scheduling is required, including nights and weekends.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Able to train others.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of Associates ensuring prompt service.
• Train and mentor Associates on front end principles.
• Address customer concerns promptly.

Skills

Merchandising techniques

Strong communication skills

Organizational skills

Multi-tasking

Team player

Job description

TJX in East Hanover, NJ is seeking a team leader who will promote an excellent customer experience, oversee store associates, and engage with customers. You'll ensure that the store environment is clean and organized while providing support to your team.

With responsibilities including training associates, managing customer interactions, and coordinating breaks, this role demands strong communication skills and the ability to multitask effectively. Flexible scheduling is required, including nights and weekends.