Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Cabot (AR); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance options

Paid holidays

Job summary

Marshalls, part of The TJX Companies, is seeking a front-of-store leader to deliver outstanding customer service across shifts at our Cabot, AR location. You will train and coach Associates, promote loyalty programs, and ensure smooth POS coverage while maintaining a clean, organized store.

Ideal candidates have 1 year of retail experience with at least 6 months in a leadership role, strong communication, and teamwork skills to adapt to busy, customer-focused environments.

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead and mentor Associates on front end principles.
• Train Associates on personalizing customer service and loyalty programs.
• Assign registers and coordinate breaks; manage POS coverage.

Skills

Customer service

Leadership

Merchandising

Communication

Team player

Job description

Marshalls, part of The TJX Companies, is seeking a front-of-store leader to deliver outstanding customer service across shifts at our Cabot, AR location. You will train and coach Associates, promote loyalty programs, and ensure smooth POS coverage while maintaining a clean, organized store.

Ideal candidates have 1 year of retail experience with at least 6 months in a leadership role, strong communication, and teamwork skills to adapt to busy, customer-focused environments.