Customer Experience Lead & Front-End Trainer

TJX; Saint Davids (PA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Life insurance

Job summary

TJ Maxx at TJX Companies is hiring for a front-end supervisor to deliver an outstanding customer experience at our Saint Davids store. You will lead and train Associates, manage POS coverage, and promote loyalty programs while maintaining store standards.

The role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours including nights and weekends. Competitive benefits and a supportive work environment are offered.

Qualifications

• Strong communication and organizational skills.
• Understanding of merchandising techniques.
• Ability to multi-task and lead a front-end team.

Responsibilities

• Promotes an excellent customer experience and oversees front-of-store Associates.
• Trains and mentors Associates on front-end principles and loyalty programs.
• Assigns registers and manages POS coverage and breaks.
• Addresses customer concerns promptly and maintains store standards.
• Ensures adherence to labor policies and safety practices.
• Partners with management on training and performance feedback.

Skills

Communication

Merchandising

Multi-tasking

Leadership

Teamwork

Job description

TJ Maxx at TJX Companies is hiring for a front-end supervisor to deliver an outstanding customer experience at our Saint Davids store. You will lead and train Associates, manage POS coverage, and promote loyalty programs while maintaining store standards.

The role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours including nights and weekends. Competitive benefits and a supportive work environment are offered.