Customer Experience Lead & Front-End Trainer

The TJX Companies, Inc.; Ashland (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader to promote an excellent customer experience in our Ashland location. You will supervise associates, train on front-end principles, and support loyalty and credit programs.

Join a Fortune 100 company known for diversity and growth opportunities across TJ Maxx, Marshalls, HomeGoods, and more. Excellent teamwork and adaptability are essential.

Qualifications

• 1 year retail and 6 months of leadership experience

Responsibilities

• Oversees a team of associates at front of store and ensures prompt, courteous customer service
• Trains and coaches associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers and coordinates breaks for all associates
• Addresses customer concerns promptly and maintains a positive store environment
• Promotes safety, adheres to labor laws and company policies

Skills

Customer service

Leadership

Retail experience

Communication

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a front-of-store leader to promote an excellent customer experience in our Ashland location. You will supervise associates, train on front-end principles, and support loyalty and credit programs.

Join a Fortune 100 company known for diversity and growth opportunities across TJ Maxx, Marshalls, HomeGoods, and more. Excellent teamwork and adaptability are essential.