Customer Experience Lead & Front End Trainer

The TJX Companies, Inc.; Gorham (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Health benefits

Paid time off

Job summary

Marshalls, part of The TJX Companies, is seeking a capable leader to oversee front-of-store operations and deliver an outstanding customer experience in our Gorham, NH location.

You will train and mentor Associates, assign registers, coordinate coverage, and promote loyalty programs while ensuring compliance with policies and labor laws. Strong merchandising and communication skills are essential, with a flexible schedule including nights and weekends.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Flexibility to work nights and weekends
• Strong communication and organizational skills

Responsibilities

• Promote an excellent customer experience
• Lead front-of-store team and manage POS coverage
• Train and mentor Associates on front end principles
• Promote loyalty programs and ensure policy compliance
• Ensure safe, clean, and organized store operations

Skills

Customer service

Leadership

Merchandising

Communication

Team player

Job description

Marshalls, part of The TJX Companies, is seeking a capable leader to oversee front-of-store operations and deliver an outstanding customer experience in our Gorham, NH location.

You will train and mentor Associates, assign registers, coordinate coverage, and promote loyalty programs while ensuring compliance with policies and labor laws. Strong merchandising and communication skills are essential, with a flexible schedule including nights and weekends.