Customer Experience Lead - Front End & Team Training

The TJX Companies, Inc.; Bossier City (LA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Credit union

Job summary

The TJ Maxx store at 1031 George Dement Blvd in Bossier City, LA is seeking a proactive store leadership professional. The role emphasizes outstanding customer service, team mentoring, and effective front-end operations to drive loyalty programs and store performance.

Availability for flexible scheduling including nights and weekends is expected. Candidates should have about a year of retail experience with at least six months in a leadership capacity, strong communication skills, and a solid

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Creates a positive customer experience and promotes loyalty programs.
• Oversees front-of-store Associates and coordinates POS coverage and breaks.
• Trains and mentors Associates on front-end principles and customer interactions.
• Ensures adherence to labor laws, policies, and procedures.

Skills

Leadership

Customer service

Merchandising

Communication

Job description

The TJ Maxx store at 1031 George Dement Blvd in Bossier City, LA is seeking a proactive store leadership professional. The role emphasizes outstanding customer service, team mentoring, and effective front-end operations to drive loyalty programs and store performance.

Availability for flexible scheduling including nights and weekends is expected. Candidates should have about a year of retail experience with at least six months in a leadership capacity, strong communication skills, and a solid