Customer Experience Lead - Flexible Schedule & Training

Socket.dev; Brookhaven (MS); On-site; USD 38,683,000 - 40,116,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx in Brookhaven, MS is seeking a front-end leader to promote an excellent customer experience and supervise a team of associates at the store's front. You will ensure prompt, courteous service and actively promote loyalty programs while upholding company standards.

The ideal candidate has at least 1 year of retail experience and 6 months in a leadership role, strong merchandising and communication skills, and the ability to train others.

Qualifications

• At least 1 year of retail experience and 6 months in a leadership role.
• Strong communication and organizational skills.
• Ability to train others and work flexible schedule including nights and weekends.

Responsibilities

• Promote excellent customer service and loyalty programs.
• Lead front-of-store Associates and oversee POS coverage and breaks.
• Train and mentor Associates on front-end principles.
• Ensure tasks align with store plan and safety policies.
• Communicate priorities to management and staff.

Skills

Merchandising

Multi-tasking

Communication

Organizational skills

Team leadership

Training others

Job description

TJ Maxx in Brookhaven, MS is seeking a front-end leader to promote an excellent customer experience and supervise a team of associates at the store's front. You will ensure prompt, courteous service and actively promote loyalty programs while upholding company standards.

The ideal candidate has at least 1 year of retail experience and 6 months in a leadership role, strong merchandising and communication skills, and the ability to train others.