Front End Experience Lead

Weis Markets; Easton (Northampton County); On-site; USD 38,000 - 48,000; Full time

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager to support front-end operations and customer service excellence at our Easton, PA location. You will assist in managing associates, training, scheduling, and implementing new programs to improve checkout efficiency and customer satisfaction.

The role involves overseeing daily front-end activities, ensuring adherence to cash handling and safety policies, and supporting store leadership in achieving budgeted labor and service goals.

Qualifications

• Associates must be able to perform each essential duty satisfactorily.

Responsibilities

• Promotes excellent customer relations and greets customers politely.
• Oversees front-end operations and may act in store management absence.
• Monitors cash handling, loss prevention, and compliance procedures.

Job description

Weis Markets is seeking an Assistant Customer Experience Manager to support front-end operations and customer service excellence at our Easton, PA location. You will assist in managing associates, training, scheduling, and implementing new programs to improve checkout efficiency and customer satisfaction.

The role involves overseeing daily front-end activities, ensuring adherence to cash handling and safety policies, and supporting store leadership in achieving budgeted labor and service goals.