Customer Experience Lead - Front End & Loyalty Programs

The TJX Companies, Inc.; North Augusta (SC); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Front End Leader for Marshalls North Augusta to promote exceptional customer experiences and oversee front-of-store teams. You will model outstanding service, train Associates, and ensure smooth POS coverage while supporting loyalty and credit programs.

Available to work a flexible schedule, including nights and weekends, with strong merchandising and communication skills to drive store success in a fast-paced environment.

Qualifications

• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Excellent communication skills.
• Organizational skills with attention to detail.
• Team player with ability to work with peers and supervisors.
• Able to train others.

Responsibilities

• Create positive customer experience at front of store.
• Promote loyalty programs and credit programs.
• Lead and mentor Associates on front-end operations.
• Assign registers and coordinate breaks; ensure proper POS coverage.
• Address customer concerns promptly and maintain a clean store.
• Communicate priorities to management and Associates; provide progress updates.
• Support training needs with Management to improve effectiveness.
• Ensure adherence to labor laws and store policies.

Skills

Merchandising techniques

Multi-tasking

Communication

Organization

Team player

Training others

Job description

The TJX Companies, Inc. is seeking a Front End Leader for Marshalls North Augusta to promote exceptional customer experiences and oversee front-of-store teams. You will model outstanding service, train Associates, and ensure smooth POS coverage while supporting loyalty and credit programs.

Available to work a flexible schedule, including nights and weekends, with strong merchandising and communication skills to drive store success in a fast-paced environment.