Customer Experience Leader - Front End

The TJX Companies, Inc.; Saint Augustine Shores (FL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health and wellness programs

Referral bonuses

Paid holidays/vacation

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a front-end leader to promote an outstanding customer experience in a fast-paced store environment. You will oversee Associates, assist with POS coverage, and coach teams to deliver friendly, efficient service while maintaining store standards.

Responsibilities include training, executing store plans, and supporting loyalty programs. The role requires strong communication, leadership, and teamwork, with the flexibility to work nights and

Qualifications

• Strong understanding of merchandising techniques.
• Able to multi-task in a fast-paced environment.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead front-of-store team.
• Ensure courteous service and loyalty program promotion.
• Train and mentor Associates on front-end principles.
• Schedule registers and manage POS coverage and breaks.
• Address customer concerns promptly and maintain store standards.
• Communicate priorities effectively with management and staff.
• Support shrink reduction goals and safety initiatives.
• Other duties as assigned by store leadership.

Skills

Merchandising techniques

Multi-tasking

Communication skills

Team player

Train others

Leadership experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a front-end leader to promote an outstanding customer experience in a fast-paced store environment. You will oversee Associates, assist with POS coverage, and coach teams to deliver friendly, efficient service while maintaining store standards.

Responsibilities include training, executing store plans, and supporting loyalty programs. The role requires strong communication, leadership, and teamwork, with the flexibility to work nights and