Customer Experience Lead - Front End & Loyalty Programs

The TJX Companies, Inc.; Knoxville (TN); Vor Ort; USD 19.000 - 20.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) contributions

Health benefits

Credit union

Paid time off

Zusammenfassung

The TJX Companies, Inc. is hiring at our Knoxville TJ Maxx store to lead and develop front-of-store associates, ensuring a superior customer experience and promotion of loyalty programs.

You'll train and mentor team members, assign registers, and coordinate breaks while maintaining store standards and safety. This role requires retail leadership, strong communication, and a collaborative mindset to drive results in a fast-paced environment.

Qualifikationen

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and team collaboration.

Aufgaben

• Oversees a team of Associates at front of store ensuring prompt, courteous customer service.
• Trains and mentors Associates on front end principles.
• Assigns registers and coordinates breaks for all Associates.
• Addresses customer concerns promptly and maintains store cleanliness and organization.
• Promotes credit and loyalty programs and supports shrink reduction goals.

Kenntnisse

Customer service

Leadership

Merchandising

Training

Communication

Jobbeschreibung

The TJX Companies, Inc. is hiring at our Knoxville TJ Maxx store to lead and develop front-of-store associates, ensuring a superior customer experience and promotion of loyalty programs.

You'll train and mentor team members, assign registers, and coordinate breaks while maintaining store standards and safety. This role requires retail leadership, strong communication, and a collaborative mindset to drive results in a fast-paced environment.