Customer Experience Lead - Front End & Loyalty Programs

The TJX Companies, Inc.; Benton Harbor (MI); On-site; USD 42,981,000 - 44,414,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

TJ Maxx in Benton Harbor, MI is seeking a store leadership role to oversee front-of-store operations and promote an excellent customer experience. You will lead by example, engage with customers, and promote loyalty programs.

Ideal candidates have 1 year of retail experience with at least 6 months in leadership, strong merchandising skills, and the ability to train others while coordinating POS coverage and team breaks.

Qualifications

• 1 year of retail experience and at least 6 months in a leadership role.
• Strong merchandising knowledge and ability to multi-task.
• Excellent communication and organizational skills with attention to detail.
• Team oriented; capable of training others.

Responsibilities

• Promote an excellent customer experience by supervising front-of-store operations.
• Lead by example; engage with customers and promote loyalty programs.
• Assign registers and coordinate breaks for Associates; manage POS coverage.
• Ensure adherence to labor laws and store policies.
• Support management in training needs and store tasks.

Skills

Merchandising

Multi-tasking

Communication

Organizational skills

Team player

Training others

Job description

TJ Maxx in Benton Harbor, MI is seeking a store leadership role to oversee front-of-store operations and promote an excellent customer experience. You will lead by example, engage with customers, and promote loyalty programs.

Ideal candidates have 1 year of retail experience with at least 6 months in leadership, strong merchandising skills, and the ability to train others while coordinating POS coverage and team breaks.