Customer Experience Lead — Front End & Loyalty

The TJX Companies, Inc.; Temecula (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

Marshalls in Temecula is seeking a front-end supervisor who will promote an excellent customer experience and lead a team of Associates. You will train staff on store policies, loyalty programs, and front-end procedures while ensuring a clean, organized shopping environment.

The role requires 1 year of retail experience and at least 6 months in a leadership position, with strong communication skills and the ability to multitask in a fast-paced setting. Nights and weekends may be required.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills

Responsibilities

• Promote an excellent customer experience and lead front-of-store teams
• Train and mentor Associates on front-end principles and loyalty programs
• Coordinate registers, POS coverage, and breaks while ensuring store standards and safety

Skills

Customer service

Leadership

Retail experience

Job description

Marshalls in Temecula is seeking a front-end supervisor who will promote an excellent customer experience and lead a team of Associates. You will train staff on store policies, loyalty programs, and front-end procedures while ensuring a clean, organized shopping environment.

The role requires 1 year of retail experience and at least 6 months in a leadership position, with strong communication skills and the ability to multitask in a fast-paced setting. Nights and weekends may be required.