Customer Experience Lead - Front End & Loyalty

The TJX Companies, Inc.; Oxford (AL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision

Job summary

The TJX Companies, Inc. in Oxford, AL seeks a Front End Supervisor to lead a small team and ensure an exceptional customer experience in a fast-paced store. You’ll train Associates, guide front-end operations, and promote loyalty programs while maintaining a clean, organized environment.

You’ll work a flexible schedule including nights and weekends. Starting pay ranges from USD $13.75 to $14.25 per hour, with benefits like associate discounts, a 401(k) plan, and health/dental/vision options.

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Trains and mentors Associates on front-end principles.
• Assigns registers and coordinates breaks for all Associates.
• Addresses customer concerns promptly and maintains a positive environment.
• Promotes loyalty programs and ensures adherence to store procedures.

Job description

The TJX Companies, Inc. in Oxford, AL seeks a Front End Supervisor to lead a small team and ensure an exceptional customer experience in a fast-paced store. You’ll train Associates, guide front-end operations, and promote loyalty programs while maintaining a clean, organized environment.

You’ll work a flexible schedule including nights and weekends. Starting pay ranges from USD $13.75 to $14.25 per hour, with benefits like associate discounts, a 401(k) plan, and health/dental/vision options.