Customer Experience Supervisor — Front End & Loyalty

TJX; Town of Florida (NY); On-site; USD 20,664 - 21,352; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid parental leave

Job summary

TJX is searching for an enthusiastic team leader in Florida, responsible for ensuring an exceptional customer experience while overseeing Associates. This role requires strong communication and organizational skills, as well as a commitment to promoting loyalty programs. Candidates should be flexible with scheduling and possess prior retail and leadership experience.

The position offers competitive starting pay between $15.00 to $15.50 per hour, along with various employee benefits, including an Associate discount and health insurance options.

Qualifications

• 1 year of retail experience required.
• 6 months of leadership experience required.
• Strong understanding of merchandising techniques.

Responsibilities

• Promotes a positive customer experience.
• Trains Associates on customer service and loyalty programs.
• Addresses customer concerns promptly.

Skills

Customer service

Leadership

Merchandising techniques

Communication skills

Organizational skills

Job description

TJX is searching for an enthusiastic team leader in Florida, responsible for ensuring an exceptional customer experience while overseeing Associates. This role requires strong communication and organizational skills, as well as a commitment to promoting loyalty programs. Candidates should be flexible with scheduling and possess prior retail and leadership experience.

The position offers competitive starting pay between $15.00 to $15.50 per hour, along with various employee benefits, including an Associate discount and health insurance options.