Customer Experience Lead - Front-End Lead (Flex Hours)

Burlington; Bridgeton (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington is hiring a Full-Time Customer Experience Lead in Bridgeton, MO. You will lead front-end operations, supervise associates during shifts, and ensure a smooth checkout flow while maintaining an organized, stocked sales floor.

We value a strong customer service mindset, leadership ability, and solid communication. Benefits include associate discounts, medical coverage, a 401(k) plan, and paid time off for eligible employees.

Qualifications

• 1+ years of retail experience preferred.
• Experience in front-end operations is a plus.

Responsibilities

• Lead front-end operations and checkout flow.
• Direct and support associates during shifts.
• Ensure sales floor is organized and stocked.
• Resolve customer concerns and escalate when needed.
• Perform opening/closing duties and scheduling support.

Skills

Customer service

Leadership

Communication

Problem-solving

Teamwork

Job description

Burlington is hiring a Full-Time Customer Experience Lead in Bridgeton, MO. You will lead front-end operations, supervise associates during shifts, and ensure a smooth checkout flow while maintaining an organized, stocked sales floor.

We value a strong customer service mindset, leadership ability, and solid communication. Benefits include associate discounts, medical coverage, a 401(k) plan, and paid time off for eligible employees.