Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Virginia Beach (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) matching

Paid holidays

Job summary

TJ Maxx store in Virginia Beach seeks a capable front-of-store leader to deliver outstanding customer service, manage a team of Associates, and promote loyalty programs. You will train staff, coordinate registers, and ensure a clean, organized shopping environment.

The role requires flexible hours including nights and weekends, strong merchandising knowledge, and the ability to multi-task and respond to changing priorities. TJX offers comprehensive benefits and growth opportunities.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong merchandising knowledge and attention to detail.
• Ability to train staff and work with multiple priorities.

Responsibilities

• Promote an excellent customer experience and lead by example.
• Oversee front-of-store Associates and ensure loyalty programs are active.
• Coordinate registers, breaks, and POS coverage as needed.
• Maintain clean, organized store and communicate priorities to team.
• Ensure compliance with labor laws and store policies.

Skills

Retail experience

Leadership

Merchandising

Multi-tasking

Communication

Training others

Flexibility

Job description

TJ Maxx store in Virginia Beach seeks a capable front-of-store leader to deliver outstanding customer service, manage a team of Associates, and promote loyalty programs. You will train staff, coordinate registers, and ensure a clean, organized shopping environment.

The role requires flexible hours including nights and weekends, strong merchandising knowledge, and the ability to multi-task and respond to changing priorities. TJX offers comprehensive benefits and growth opportunities.