Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; McMinnville (OR); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Disability insurance

Paid holidays

Paid vacation

Paid sick leave

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in McMinnville, OR is seeking a Front-End Supervisor to lead a team at Marshalls Store 1467. You will promote excellent customer service, manage POS coverage, and coach Associates on loyalty programs while maintaining store standards.

Requirements include 1 year retail experience and 6 months of leadership experience, with flexibility for nights and weekends. Competitive benefits and a comprehensive salary package are offered.

Qualifications

• Strong customer-service orientation and ability to train others.
• Ability to lead a team and coordinate front-end operations.
• Excellent communication and organizational skills.

Responsibilities

• Provide prompt, courteous service and promote loyalty programs.
• Oversee front-of-store Associates and assign registers and breaks.
• Address customer concerns and resolve issues quickly.
• Ensure tasks align with store plan and priorities.
• Train and coach Associates on front-end principles and loyalty programs.
• Maintain store cleanliness and safety, and promote shrink reduction.

Skills

Customer service

Leadership

Communication

Organization

Job description

The TJX Companies, Inc. in McMinnville, OR is seeking a Front-End Supervisor to lead a team at Marshalls Store 1467. You will promote excellent customer service, manage POS coverage, and coach Associates on loyalty programs while maintaining store standards.

Requirements include 1 year retail experience and 6 months of leadership experience, with flexibility for nights and weekends. Competitive benefits and a comprehensive salary package are offered.