Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Selma (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

medical/dental/vision

401(k) Associate contributions

referral bonuses

paid holidays/vacation/sick

life insurance

short/long term disability

HSA

Job summary

The TJX Companies, Inc. in Selma, TX is seeking a frontline leader to promote an outstanding customer experience and coach store Associates.

You will oversee front-of-store activities, ensure clean, organized conditions, and model high standards of service. Ideal candidates bring retail leadership experience, strong communication, and the ability to train others while coordinating registers and loyalty programs.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced environment.
• Team player with the ability to train others.

Responsibilities

• Promotes an excellent customer experience by overseeing front-of-store Associates.
• Leads by example through engagement with customers and maintaining a clean store.
• Trains and mentors Associates on front end principles and loyalty programs.
• Addresses customer concerns promptly to ensure a positive experience.

Skills

Communication skills

Organizational skills

Multi-tasking

Team player

Train others

Job description

The TJX Companies, Inc. in Selma, TX is seeking a frontline leader to promote an outstanding customer experience and coach store Associates.

You will oversee front-of-store activities, ensure clean, organized conditions, and model high standards of service. Ideal candidates bring retail leadership experience, strong communication, and the ability to train others while coordinating registers and loyalty programs.