Customer Experience Lead & Front End Coach

The TJX Companies, Inc.; Mundelein (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Paid parental leave

Job summary

The TJX Companies, Inc. is seeking a Front End Supervisor in Mundelein, IL. You will oversee front-of-store Associates, promote a remarkable customer experience, and mentor staff to uphold our loyalty programs.

Applicants should have at least 1 year in retail and 6 months of leadership experience, with strong communication and multitasking abilities. You will contribute to a safe, compliant store environment and support in training others.

Qualifications

• 1 year retail experience is required.
• 6 months of leadership experience required.
• Strong communication and organizational skills.
• Ability to multitask and adapt to shift changes.
• Team player with training abilities.

Responsibilities

• Promote an excellent customer experience and oversee front-of-store Associates.
• Lead by example and mentor team to deliver outstanding service.
• Maintain a clean, organized store and promote loyalty programs.
• Train Associates on front-end procedures and POS coverage.
• Ensure compliance with labor laws, company policies and safety standards.

Skills

Retail experience

Leadership

Customer service

Merchandising

Communication

Job description

The TJX Companies, Inc. is seeking a Front End Supervisor in Mundelein, IL. You will oversee front-of-store Associates, promote a remarkable customer experience, and mentor staff to uphold our loyalty programs.

Applicants should have at least 1 year in retail and 6 months of leadership experience, with strong communication and multitasking abilities. You will contribute to a safe, compliant store environment and support in training others.