Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Garden City (KS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/dental/vision benefits

Paid holidays/vacation/sick leave

Employee assistance program

Job summary

TJ Maxx store in Garden City, KS is seeking a front-end supervisor to promote an excellent customer experience. You will oversee Associates at the front of the store, ensuring courteous service and active promotion of loyalty programs, leading by example in a fast-paced retail environment.

Applicants should have 1 year of retail experience and at least 6 months of leadership experience, with a flexible schedule including nights and weekends. Training and benefits are provided by TJX.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Ability to train and mentor Associates on front-end principles.
• Strong communication, organization, and attention to detail.

Responsibilities

• Oversee front-of-store Associates to ensure prompt, courteous service.
• Promote loyalty programs and drive a positive customer experience.
• Assign registers, manage POS coverage, and coordinate breaks.
• Provide training and feedback to improve performance and operations.
• Ensure store tasks align with plan and labor policies.

Skills

Customer service

Leadership

Communication

Teamwork

Merchandising

Tools

POS systems

Job description

TJ Maxx store in Garden City, KS is seeking a front-end supervisor to promote an excellent customer experience. You will oversee Associates at the front of the store, ensuring courteous service and active promotion of loyalty programs, leading by example in a fast-paced retail environment.

Applicants should have 1 year of retail experience and at least 6 months of leadership experience, with a flexible schedule including nights and weekends. Training and benefits are provided by TJX.