Front End Experience Leader

The TJX Companies, Inc.; Kansas City (MO); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx, part of The TJX Companies, Inc., seeks a front-end supervisor to lead a team and deliver an outstanding customer experience in a fast-paced store environment.

Responsibilities include coaching Associates, promoting loyalty programs, scheduling, and maintaining store standards while collaborating with management on training and safety initiatives. Opportunities for growth and competitive benefits available.

Qualifications

• Experience leading a retail front-end team and delivering strong customer service.
• Ability to train and mentor Associates on front end principles and loyalty programs.
• Strong communication, organizational skills, and attention to detail.

Responsibilities

• Oversees front-of-store team to ensure prompt, courteous customer service.
• Trains Associates on loyalty programs and personalizing the customer experience.
• Manages POS coverage, assigns registers, and coordinates breaks.
• Ensures adherence to store policies, safety, and labor laws.
• Addresses customer concerns and maintains a clean, organized store.
• Supports management in training and development initiatives.

Skills

Leadership

Customer service

Training

Multi-tasking

Communication

Attention to detail

Tools

POS systems

Store operations

Job description

TJ Maxx, part of The TJX Companies, Inc., seeks a front-end supervisor to lead a team and deliver an outstanding customer experience in a fast-paced store environment.

Responsibilities include coaching Associates, promoting loyalty programs, scheduling, and maintaining store standards while collaborating with management on training and safety initiatives. Opportunities for growth and competitive benefits available.