Customer Experience Lead & Front-End Coach

Socket.dev; East Hartford (CT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Cell phone discounts

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Job summary

TJ Maxx in East Hartford, CT, is seeking a front-end leadership role to promote an exceptional customer experience at the store level. You will lead a team of Associates, manage POS coverage, and mentor staff to enhance service and loyalty program adoption.

The ideal candidate will have retail experience, leadership capability, and strong communication and organizational skills, with flexibility to work nights and weekends. A supportive environment and competitive compensation are offered.

Qualifications

• 1 year of retail experience
• 6 months of leadership experience
• Flexible schedule including nights and weekends
• Strong communication and organizational skills
• Ability to multitask and adapt to changes
• Able to train others and work with peers and supervisors

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Assign registers, cover POS needs, and manage breaks for Associates.
• Train and mentor Associates on front-end principles and loyalty programs.

Skills

Communication

Organizational skills

Multi-tasking

Team player

Training others

Merchandising techniques

Job description

TJ Maxx in East Hartford, CT, is seeking a front-end leadership role to promote an exceptional customer experience at the store level. You will lead a team of Associates, manage POS coverage, and mentor staff to enhance service and loyalty program adoption.

The ideal candidate will have retail experience, leadership capability, and strong communication and organizational skills, with flexibility to work nights and weekends. A supportive environment and competitive compensation are offered.