Customer Experience Lead - Front End

The TJX Companies, Inc.; Bellingham (WA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a frontline leader at TJ Maxx store 0741 in Bellingham, WA to promote an excellent customer experience and lead Associates on the front end.

You will train staff, manage POS coverage, and ensure timely, friendly service while maintaining store standards. Responsibilities include supervising tasks, guiding associates through loyalty programs, and addressing customer concerns to ensure a positive experience for every shopper.

Qualifications

• Strong communication and customer service skills.
• Basic merchandising understanding.
• Ability to multi-task and manage priorities.

Responsibilities

• Creates positive customer experience and promotes loyalty programs.
• Trains and mentors Associates on front-end principles.
• Manages registers, coordinates breaks, and ensures POS coverage.

Skills

Strong communication

Organizational skills

Team player

Leadership mindset

Job description

The TJX Companies, Inc. is seeking a frontline leader at TJ Maxx store 0741 in Bellingham, WA to promote an excellent customer experience and lead Associates on the front end.

You will train staff, manage POS coverage, and ensure timely, friendly service while maintaining store standards. Responsibilities include supervising tasks, guiding associates through loyalty programs, and addressing customer concerns to ensure a positive experience for every shopper.