Customer Experience Counter Specialist

Von Maur, Inc.; Jefferson (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - a lot

Promote from within philosophy - if it

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to greet customers, provide information, and keep the department organized. You will assist with in-person service at the counter and support store operations to ensure a positive shopping experience.

This role offers on-site day, evening, and weekend shifts with generous benefits and opportunities for growth within our family-owned organization.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to greet customers, provide information, and keep the department organized. You will assist with in-person service at the counter and support store operations to ensure a positive shopping experience.

This role offers on-site day, evening, and weekend shifts with generous benefits and opportunities for growth within our family-owned organization.