Guest Experience Counter Specialist

Von Maur, Inc.; Town of Lodi (WI); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Internal promotion

Zusammenfassung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help maintain a welcoming, informative store experience. You will greet customers, answer calls, handle counter services, and assist with purchases and shipments. This role emphasizes accuracy, friendliness, and reliability in a fast-paced department.

On-site availability for day, evening, and weekend shifts is required, with competitive wages, a merchandise discount, benefits, and a path for internal advancement.

Aufgaben

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Jobbeschreibung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help maintain a welcoming, informative store experience. You will greet customers, answer calls, handle counter services, and assist with purchases and shipments. This role emphasizes accuracy, friendliness, and reliability in a fast-paced department.

On-site availability for day, evening, and weekend shifts is required, with competitive wages, a merchandise discount, benefits, and a path for internal advancement.