Customer Experience Counter Specialist

Von Maur, Inc.; Fall River (WI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Merchandise discount

Benefits package

401(k) retirement plan

No extended holiday hours

Career advancement

Zusammenfassung

Von Maur, Inc. is hiring a Customer Service Counter Associate to help keep the store connected as a reliable resource for information and support. You will play a role in several areas of our store services and ensure a positive customer experience.

The position offers opportunities to grow within a family-owned company, with a focus on outstanding customer service and employee well-being. On-site shifts include days, evenings, and weekends with comprehensive benefits.

Qualifikationen

• Customer-focused and friendly demeanor.
• Ability to handle a multi-line phone system with clarity.
• Experience with basic cash handling and customer service tasks.

Aufgaben

• Greet customers warmly and show appreciation.
• Answer a multi-line telephone and direct inquiries appropriately.
• Assist with customer charge accounts: open accounts, accept payments, answer questions.
• Prepare, box, and wrap purchases and online orders for shipment.
• Manage counter cash and help prepare bank deposits.
• Maintain a clean, organized department.
• Work on-site for day, evening, and weekend shifts.

Jobbeschreibung

Von Maur, Inc. is hiring a Customer Service Counter Associate to help keep the store connected as a reliable resource for information and support. You will play a role in several areas of our store services and ensure a positive customer experience.

The position offers opportunities to grow within a family-owned company, with a focus on outstanding customer service and employee well-being. On-site shifts include days, evenings, and weekends with comprehensive benefits.