Customer Experience Counter Associate

Von Maur, Inc.; West Fargo (ND); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep our store connected as a reliable source for information and support.

You will greet customers, answer calls, assist with charge accounts, and prepare purchases for shipment. The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department with opportunities to grow within the company.

Qualifications

• Customer-facing skills and friendly demeanor required.
• Ability to greet customers professionally and answer questions clearly.
• Strong communication and listening skills to assist shoppers.

Responsibilities

• Greet customers and provide helpful, courteous service.
• Answer multi-line telephone and direct customers as needed.
• Open accounts and assist with charge accounts and payments.

Skills

Customer service

Communication

Cash handling

Bank deposits

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep our store connected as a reliable source for information and support.

You will greet customers, answer calls, assist with charge accounts, and prepare purchases for shipment. The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department with opportunities to grow within the company.