Customer Service Counter Associate - Growth & Benefits

Von Maur, Inc.; Lincoln (NE); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Promote from within

No extended holiday hours

Resumo da oferta

Von Maur is seeking a Customer Service Counter Associate to help keep the store connected as a reliable information hub. In this fast-paced department, you’ll impact multiple areas of our store services by delivering friendly, accurate service.

The role offers competitive wages, a merchandise discount, comprehensive benefits, a 401(k) plan, and opportunities to grow within the company. Weekend shifts are part of the schedule and promotion from within is encouraged.

Qualificações

• Customer service oriented with ability to greet and assist customers.
• Strong communication skills for phone and in-person interactions.
• Experience handling cash and processing payments.
• Detail-oriented and organized for wrapping and stocking.
• Willingness to work on-site day/evening/weekend shifts.

Responsabilidades

• Own the customer experience by greeting customers warmly and thanking them.
• Answer multi-line telephone and direct customers to the right area.
• Provide customer charge account services, including opening accounts and processing payments.
• Prepare, box, and wrap purchases and online orders for shipment.
• Manage service counter and store cash duties, including deposits.
• Keep the department clean and organized.
• Be available to work on-site for day, evening, and weekend shifts.

Conhecimentos

Customer service

Telephone handling

Cash handling

Organized

On-site availability

Descrição da oferta de emprego

Von Maur is seeking a Customer Service Counter Associate to help keep the store connected as a reliable information hub. In this fast-paced department, you’ll impact multiple areas of our store services by delivering friendly, accurate service.

The role offers competitive wages, a merchandise discount, comprehensive benefits, a 401(k) plan, and opportunities to grow within the company. Weekend shifts are part of the schedule and promotion from within is encouraged.