Customer Experience Counter — Growth, Benefits, & Discount

Von Maur; Lake Saint Louis (MO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur in Missouri is seeking a Customer Service Counter Associate to greet customers, answer inquiries, and support store services at the front counter.

You will handle the telephone, assist customers with accounts, wrap purchases, and help process shipments while keeping the counter neat. Day, evening, and weekend shifts are available; join a team that prides itself on friendly service and career growth opportunities.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur in Missouri is seeking a Customer Service Counter Associate to greet customers, answer inquiries, and support store services at the front counter.

You will handle the telephone, assist customers with accounts, wrap purchases, and help process shipments while keeping the counter neat. Day, evening, and weekend shifts are available; join a team that prides itself on friendly service and career growth opportunities.