Customer Service & Payments Desk Associate

Colonial Group; Lake Saint Louis (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable source of information and support. You will greet customers, handle on-site service requests, and assist with orders and payments. The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department.

We offer competitive wages, a merchandise discount, comprehensive benefits, and a 401(k) plan while promoting from within to grow your career at Von Maur.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable source of information and support. You will greet customers, handle on-site service requests, and assist with orders and payments. The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department.

We offer competitive wages, a merchandise discount, comprehensive benefits, and a 401(k) plan while promoting from within to grow your career at Von Maur.