Customer Experience Counter Associate — On‑Site

Colonial Group; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will own the customer experience, greet customers warmly, handle phone inquiries, and assist with counter services, payments, and orders.

You will work on-site for day, evening, and weekend shifts, with benefits including merchandise discounts and opportunities for growth within the company.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Answer a multi-line telephone – assist customers or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter and store cash work - prepare bank deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Job description

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will own the customer experience, greet customers warmly, handle phone inquiries, and assist with counter services, payments, and orders.

You will work on-site for day, evening, and weekend shifts, with benefits including merchandise discounts and opportunities for growth within the company.